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the goes black after it loads and i have done the steps it says in troubleshooting but it stays black
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Try this using this link, was suggested by a moderator in a similar question posted a while ago: https://apps.facebook.com/candycrushsoda/?forceSoftware=true
If you've got Windows 10 though, go to the Windows store and download it instead, much better than running the game through a browser.
