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i love candy crush soda saga but i can't connect, sync or log in I reset , uninstalled both facebook

i love candy crush soda saga but i can't connect, sync or log in I reset , uninstalled both facebook and candy crush no luck I play on my pc through windows store IE 10. I get no internet connection all though my internet works, cashe maybe damaged and catastrophic failure any suggestions?I can play but can't use any rewards ect  your help would be appreciated. P.s. I can connect and play with candy crush jelly just fine

Answers

  • WunderbaumWunderbaum Posts: 4,398 Level 4

    Hi Jim!

    I suggest you try from another browser - for instance Google Chrome

    If you have Windows 10 then you can also play Soda as an app: 

    https://www.microsoft.com/en-us/store/apps/candy-crush-soda-saga/9nblggh1zrpv

    Another option is to play Soda on King.com: https://king.com/play/candycrushsoda

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

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  • Hey! Would you like to give us your opinion?

  • Mel_LaMel_La Posts: 1

    When I try to sync my king account with facebook when it brings up the login window for facebook it keeps telling me my facebook is incorrect - it's NOTI logged out of FB  and logged back in

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