No connection

Christine_Kammer

i am NOT able to connect to the game  - when i am just abouth to connect i am disconnected. I am using an app from my iPad- i have been playing for more than a year.

Randle

Hey Christine,

What model iPad is this exactly? There are some models that are having difficulties due to their processor; https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300

If your iPad isn´t one of those, then try these steps https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios