why does my candy crush soda saga keep crashing and logging me out?

Mike_Brunton

Every time I enter level 837, the game crashes and logs me out to iPad home screen

Tony_Mc

Hi Mike,

Thank you for posting this here on King Care.

What exact model iPad are you playing on? Please find some more detailed information here https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300

Kindest regards,

Tony - King Care Team

Mike_Brunton

MD5531LL/A

Tony_Mc

MD5531LL/A

Thanks Mike, what iOS version do you have installed on it? Make sure you only run 1 app since this model has only 1 gb Ram.