Game crashing

Poonam_Malik

Whenever I open candy crush saga or soda the game crashes and I am unable to play... Please help on urgent basis

Wunderbaum

Hi Poonam!

Which version of the iPad do you have?

If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

King also posted this thread about compatible devices:

https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices 

Some of the older phones and tablets can't run the game so this might be your issue.

It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.

Cheers

Mary_Allott

This isn't fair candy crush is the only thing I can play why can't it be compatible with iPad mini one yet it's fine with iPad 2