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I purchased $1.99 package in candy crush last week and I never received my 20 gold bars along with t

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Step_Lova
Step_Lova Posts: 1 Newbie

I purchased $1.99 package in candy crush last week and I never received my 20 gold bars along with the 1 surprise box and mix candy. My credit card was charged, but no items was placed in my account that I ordered

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  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi Step,

    I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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