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did the latest download for apple and when i went to play game on phone i was back to level 1. Have tried deleting app and opening it up again. When i play on my computer directly from facebook it is fine and also on my ipad. Thank you!
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It must be failing to connect and sync to your Facebook in that case, try going through the suggested steps given in the video here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
