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Boosters did not transfer to new device

Kashmir
Kashmir Posts: 4

Level 1

I transfered my game to a new device and my boosters and special candies did not transfer. I also had to start over on the days played on my new device. I am on day 20 on the old device and back to day 1 on the new device. The boosters and special candies still show up on my old device but not on my new device. I should have 3 color bombs, 5 fish, 3 color candies, 5 lollypop breakers, 3 stripped lollypops, and 3 switching hands. Plus some more color bombs that I have earned on the new device. Please fix this. Thank you.

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Kashmir!

    Only levels, highscores and gold bars can be synchronised when you connect your mobile device to Facebook or Kingdom.

    Boosters are stored locally on your device so I suggest you play on your old phone until they are used, then switch to your new mobile afterwards.

    Cheers :-)

  • Kashmir
    Kashmir Posts: 4

    Level 1

    Thank you for the advice but, I can't play on my old tablet because the tablet is broken. That is the reason I transferred to a new tablet in the first place. I guess I just lose all my boosters.

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