Candy crush not working on iPad Air??

Ilikesweeties

since the candy crush update on 30th Janaury,  my iPad Air has been unable to load candy crush and it keeps crashing on the loading screen. Tried un-installing and re-installing, freed up GB's of space and still no luck... I keep trying to get candy crush to load a few times every day but I'm getting fed up now. Already checked my iPad is on the list of models that should work and gave tried the troubleshooting you provide countless times.

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Let's try and get you back on track.

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Let me know how you get on :-)

Have a soda sweet weekend! 

Ilikesweeties

Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Let's try and get you back on track.

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Let me know how you get on :-)

Have a soda sweet weekend! 

No it doesn't work. I've already explained in my first post that I tried all the troubleshooting..