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I added a question about candy crush saga app on iPad frozen and got email that it was answered can't find answer
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If you go here (which is your KC user profile) https://care.king.com/en/user/questions/122782/Retire
You will see the question which you've posted, all you need to do is tap on the title of your original post which will take you to the following page where you'll be able to see the answer you received: https://care.king.com/en/candy-crush-saga/candy-crush-saga-app-on-ipad-frozen-will-not-open-said-she-waiting-waiting-for-what