Cannot connect Candy Crush to facebook account on Iphone

Question

cannot connect to facebook on iphone.  does not recognize my account.  removed and reinstalled through Icloud and it does not recognize my account. It opens on level one.  I am on 450 on all other devices. It will not synchronize on my iphone.

Brie · Answer

If you've already gone through all the steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Then I'd give the moderator response a read over and see if it works for you: https://care.king.com/en/candy-crush-saga/candy-crush-reset-my-level-to-1-and-wont-connect-to-the-right-facebook

When I try to connect to Facebook via the Settings as recommended, it does not not open the program.  When trying to connect with Facebook in any of the King programs downloaded, it say "You have already authorized Candy Crush" or whatever the game is. Can't I unauthorize and start over clean?

Brie · Answer

If you've already gone through all the steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Then I'd give the moderator response a read over and see if it works for you: https://care.king.com/en/candy-crush-saga/candy-crush-reset-my-level-to-1-and-wont-connect-to-the-right-facebook

I have done both recommendations. Neither corrected the situation.  I tried to add a new King game to my phone and it blocks will not connect with Facebook.  Also, I cannot find a button on Candy Crush "Play on Phone" .  I removed and reinstalled and still cannot connect.

StuckInATree · Answer

If you've already gone through all the steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Then I'd give the moderator response a read over and see if it works for you: https://care.king.com/en/candy-crush-saga/candy-crush-reset-my-level-to-1-and-wont-connect-to-the-right-facebook