Lost game progress when I got a new phone

jenlyn726_

I got a new phone and when I downloaded Candy Crush jelly in candy crush soda all my progress was gone. When I logged in and said it would sync my progress to my new device but it hasn't done that. I don't use Facebook to login to either one of those games.

Cezdiamond

Hi jenlyn726- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!