Game crashes after 3/7 update
Answers
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Hi Brandy8- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. I can see that you are also playing on an old iOS version.
Please try all of our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
Let me know how you get on :-)
Have a soda sweet week!
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It's an older iOS version, but if this update isn't compatible with that version, shouldn't it not have been able to install the update to begin with?
It's an iPad 4, so it's on the list of devices that should be compatible. I've tried restarting it and checked the memory usage - it's got over 2GB of free space, which should be more than enough. I'll try deleting and reinstalling.
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Please could you update the iOS version if possible? Thanks!It's an older iOS version, but if this update isn't compatible with that version, shouldn't it not have been able to install the update to begin with?
It's an iPad 4, so it's on the list of devices that should be compatible. I've tried restarting it and checked the memory usage - it's got over 2GB of free space, which should be more than enough. I'll try deleting and reinstalling.
