I play on Windows 10 PC and had a problem with it. Now fixed, but I was on level 731 (I think) and it's back to zero now. I wasn't linked to Facebook then, but I did have a game ID.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
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