i didn't get the rewards for the the following

Hamoudi_Guenifi

niveau 617

Je n'ai pas mes récompenses pour le niveau suivant

607/599/593/589

i have this problem from 10 days ago what should i do to get my rewards earning in the past level 

thank you for answering me because it's my second mail for you

JillyJill

Hi Hamoudi,

Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully!

Hang in there!

Jilly

JillyJill

Hello Hamoudi,

Please re-post your issue here in this thread so you're accounted for: https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level

They will be updating in the shaded green answer once they have a fix.

Thank you for your patience,

Jilly