New phone, lost levels

Sara_Stepalavich

Got a new phone. The game transferred over, but set me back at level one. I was in the 500's. Help please!!!

Posi_Nani

I want candy crush saga data backup from Lenovo phone to Samsung galaxy J7

Tony_Mc

Hi Sara,

Thank you for posting this here on King Care.

I'm sorry you lost your progress in Candy Crush Soda Saga.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Posi Nani,

Thank you for your comment here on King Care.

I have also sent you a private message related to your account. 

Kindest regards,

Tony - King Care Team