Why can't I collect the gifts in candy crush soda, when I unlock levels 860 and above?

Laura_Dunning

Whenever I log in, it starts me at level 858, which I have passed and actually I am currently up to level 889.  I am unable to collect any of the gifts for passing levels from 860 and above.  I have tried uninstalling and reinstalling, but that didn't help. All it did was make me lose my place for collecting the daily prizes.  

Tony_Mc

Hi Laura,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team