I have not received rewards in Candy Crush Soda on levels 891, 895, 901 and 919.

Mica2204

Despite completing 4 levels that offer rewards when you complete them, I have not been able to collect any of these rewards despite now being at level 946. Come on King, what gives? Can you sort this out please? This has been ongoing for 4 weeks now.

JillyJill

Hello Mica2204,

Sorry to hear you're still having trouble with the gift boxes. They posted an update here https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level#entry_102464

The green answer is the latest update dated 4/17/17 supposedly it's been fixed. But please post the same thing you posted here under that thread so they know you're still having trouble. There seems to be a lot of players having this issue!

Thank you, 

Jilly 

Mica2204

Thank you Jilly. I will add my two pennies worth to that thread as the update has not solved my problem. 

JillyJill

You're welcome! I sure hope they help, it seems a lot of players are still having the same issue!

Jilly