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Lost Life and Bonus when Game Froze on Shuffling

On my iPad, I lost a life and one of those swirly bonus things when the game froze while it was Shuffling.

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Hello Pat,

I'm sorry to hear that this happened.

Please follow the steps provided here. These will help with freezing/loading issues.

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Kind regards,

Johnny

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