My candy crush soda saga keeps crashing in the middle of the game?

Peggy_A._Bowler

Every time I click on the candy ball and it starts to explode the game freezes.  I keep having to restart the game and lose a life.  It does this on facebook and on facebook gameroom.

Cezdiamond

Hi Peggy-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with your game freezing. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet Sunday! 

Cezdiamond

Hi Peggy-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with your game freezing. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet Sunday! 

Peggy_A._Bowler

Hi Peggy-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with your game freezing. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet Sunday! 

Thanks for your help. Just played the game five times and it did not crash.

Cezdiamond

Hi Peggy-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with your game freezing. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet Sunday! 

Perfect! Glad to have helped :-)