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I accidently hit the wrong key in the in-app purchase. How do I cancel that purchase?
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Johnny_Ryall I have been trying to unsubscribe and unregister because i do not have a job and i don't know how to pay a bills or loans where am i supposed to go to unsubscribe and unregister and my laptop is where i have been playing candy crush soda because the problem was supposed to be fixed it has not been fixed can you cancel purch for golden block 9 it has no price and the other ones do and i have looked everywhere but cannot find the unsubscribe and unregister button please help
Hello,
Each in-game purchase requires user confirmation and there are no hidden features in the game.
Before a purchase is completed you need to request it, enter your App Store password and then reconfirm the purchase.
Bearing in mind that making a purchase is not a one-click process, normally refunds are not given in these cases.
As we do not have access to iTunes' Payment Systems, if you do wish to try and obtain a refund then you will need to contact Apple directly. Please tap on the “Report a problem” link underneath the item in your purchase receipt from iTunes, which you should have received via email.
You will then receive instructions on how to proceed. Alternatively please see the following: https://support.apple.com/en-us/HT204084
Please also ensure that you protect your device against accidental purchases to avoid any future recurrences: https://support.apple.com/en-us/HT204396
Kind regards,
Johnny
