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Dear King Games...Please don't block users from Bubblegum Hill...
Level 3
Answers
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Hi JeannieWally,
Thank you for posting this here on King Care.
Not always all challenges will be available for all our players in all our games.
This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.
The opposite can also happen and some challenges or features might get deactivated after some time.
I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.
Kindest regards,
Tony - King Care Team
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I agree, it is very disappointing and frustrating. I use to love playing King of the Hill and would compete with my husband to see who could complete it first and who could win the most gold bars. Then all of a sudden it disappeared for me but he still gets it. I tried restarting the app, deleting and reinstalling and still nothing - in fact I lost all the bonuses I'd saved up! Being stuck on a level for a while, King of the Hill gave me different levels to play and a new challenge until I can beat the one I'm on (and a few lollipop hammers to help!)Please bring it back for everyone.
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That is misleading when there are other posts stating that Bubblegum Hill is back for all?Everyone I know personally that plays Soda gets it every Monday. I stopped getting it about 3 weeks ago.Hi JeannieWally,
Thank you for posting this here on King Care.
Not always all challenges will be available for all our players in all our games.
This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.
The opposite can also happen and some challenges or features might get deactivated after some time.
I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.
Kindest regards,
Tony - King Care Team
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I have seen this scripted response over and over and it does not change the fact that you are alienating your most loyal players by denying them #BubblegumHill. You don't see such passionate anger when the fishing or star catcher or make a color games aren't offered.
As EMF82 pointed out above, #BubblegumHill is the most efficient way for those of us a higher levels to earn bonuses & extra time - so that we can attempt to pass those higher and more difficult levels.
#BubblegumHill is the element that makes Candy Crush Soda so much fun to play. Please, Please - heed the pleas of your loyal players and bring back #BubblegumHill to all players, every day!
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Hi JeannieWally & EMF82,
Thanks a lot for your comments and replies.
As soon as I started to see the comments about Bubblegum Hill here on King Care, I decided to inform the Game Studio about this, asking them to take this into account.
Please rest assured that your voice has been heard and that it is taken into account.
Kindest regards and have a great Sunday,
Tony - King Care Team
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Hi betan48, thank you for your comment here on King Care. Please check for updates on your device and for the Candy Crush Soda Saga app. There are different player groups and these can change over time. In practice, this means indeed that some players will have Bubblegum Hill on their game and others will not. I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future. Kindest regards, Tony - King Care TeamPlease fix this! My husband and friends have acces to it every week!!!! I got them to play this game and I am the only one that is getting punished?
