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I have transferred all my data to my new phone but the game has put me back to level one. Please can you help?
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If you have access to your old phone, try to use Helium to do a full backup of Candycrush. I followed this guide, and I am back at my advanced level and all my bonuses are there too!
http://blog.chaucery.com/2014/09/transfer-candy-crush-from-one-android.html
Hope it works for you as it did for me.
Nope, I'm still on level one?
When you launch the game there is a "gear" icon for settings. The third icon over, I think, will let you sign in and you will be at your previous level. Provided, of course, that you had a King account on the old device. However, when I got a new phone upgrade and did this, none of my bonuses where there.
