cc soda loads but no candies it is a blank screen..been days so fix it please

Cindy_Carper

cc soda loads but no candies it is a blank screen..been days so fix it please this technical issue i lose lives just trying to play geez smdh

Cezdiamond

Hi Cindy-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Also please see our Blog for more information on browser changes: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5 

Let me know how you get on :-)

Have a sweet week!