Yesterday my 499 level (higher now) was restored. This morning it's been set back to level 1. Why?

Nancy_Diener

Problem of reset to level one has happened again, one day after it was fixed. Now I'm at level 1 again.

Cezdiamond

Hi Nancy-  Thanks for posting on King Care. Please could you see this thread for more information :-) 

https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress 

Let me know if you still need a hand. 

Thanks!