The game continues to be reset to level 1.......going on a week now.

Nancy_Diener

 Been a week now and I only got to play once at my actual level. Game is reset to level 1. I see lot of players with same issue. How long until it's fixed?

Cezdiamond

Hi Nancy-  Thanks for posting on King Care. Please could you see this thread for more information :-) 

https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress 

Let me know if you still need a hand. 

Thanks!