sunday 9 of july, update

jojo-14

Hi! on sunday 9th of July, there was an update of the game Candy Crush Soda Saga. On Tuesday July 11th, I wanted to play my game and all the parameters had returned to 0. I had nothing more. I have to restart the game from Zero. My pseudo name is jojovoyages.

I was approximately at the level 538, I had 300 consecutive days of gaming with the bonuses associeted . I am very disappointed by all this. In the beginning of April, during an update, I lost 25 hours of games which must be put back to me and which I have never received

Cezdiamond

Hi jojo- Thanks for posting on King Care. Please could you see this thread for more information :-) 

https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress 

Let me know if you still need a hand. 

Thanks! 

jojo-14

Hi  I tried to do your thread but it does not work.

I have Chrome 59.0.3071.125

Android 4.2.2 Gt-3113

tablet samsung tab 2

thank you