No rewards received

Chiara-3

My profile is still at  level 1028 even if i am at level 1034 so i didn't received the rewards i have already tried to reinstall the programm but it didn't work. Please answer asap thank's 

MarkHawk

Hi Chiara,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care