Why am I unable to collect in app rewards when I complete levels?

SarahBeth_

The game says I need to unlock the level to receive the reward.  Not only is that level unlocked but so are the next 20.  Along with several other rewards I've never been able to receive.

Tony_Mc

Hi SarahBeth,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team