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I have lost all my progress on candy crush saga

Livy_Cheek
Livy_Cheek Posts: 2

Level 1
in Support

I have lost all my progress on candy crush saga, I updated to the new IOS and I lost all my levels (I was on 536 :((). I was third in the league, ready to move up to the 5th league! Help! I didn't sign in with Facebook, I think I just downloaded the game and started playing 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Livy,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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