How do I get credit for $1.99 Gold Bar purchase?

Jim_Long-2

I was on level 675 of Candy Crush Soda Saga. I purchased the $1.99 Gold Bars. I was billed and right after the 5 moves were added, the game crashed for some reason and I never got my moves. The screen to play the game came up. 

I want my $1.99 back or else I will delete this game before it rips me off again! 

Tony_Mc

Hi Jim Long,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great day,

Tony - King Care Team

Tony_Mc

Hi Jim Long,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great day,

Tony - King Care Team

Tony_Mc

Hi Jim Long,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great day,

Tony - King Care Team

Thanks Jim