Frozen candy crush soda

Mandy_Stevenson

I have not been able to play the game for over a week now I'm on level 1085 and when I press to play I keep getting the screen rewards screen. I'm playing on android and I have uninstalled and reinstalled  tried logging in with Facebook cleared my cache what's going on it's really frustrating 

Mandy_Stevenson

I'm having to scroll 9 screens to get to my level everytime I want to play 

Lady_Choo

Good evening, thank you for posting on King care. 

I am so sorry for the delay in a response. Are you still needing help?

Mandy_Stevenson

I'm having to scroll 9 screens to get to my level everytime I want to play 

Mandy_Stevenson

I'm having to scroll 9 screens to get to the level I'm on 

Mandy_Stevenson

I'm having to scroll 9 screens to get to the level I'm on i have to do this everytime I want to play 

Lady_Choo

Hi Mandy, play the level again that it keeps opening at. The system is not registering that you have passed it which is why it keeps opening at that level. Once you have passed it, it should move on and open at the correct level in future. If it doesn't, go back and look for any levels without stars and replay any you find that don't have the stars.