I can't collect gift boxes

Elena_Rizzi

I can't collect gift boxes

Whenever I start che game it leads me to a level I already passed, I passed all the levels to get the 5 boxes but I nave received none. What's more, whenever the boxes challenge restart it start from levels I nave already passed, and the boxes don't open. I tried to update the game but the situation is still the same.

Lady_Choo

Good evening, 

I am sorry you have had to wait such a long time for a reply, are you still needing help?