My candy crush soda game is all scrambled

Sue_Toker

My candy crush soda game is all scrambled and has been like it for over a week. I have tried reloading the game several times but it does not fix it. It is impossible to play as you have no idea what the icons are as they are distorted and not the same as they should be

Lady_Choo

Good evening, 

I am sorry you have had to wait such a long time for a reply, are you still needing help?