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Candy Crush Overcharge

Possum77
Possum77 Posts: 8

Level 2
in Support

On 1 January 2018 I purchased a Candy Crush Piggy Bank (containing 60 lives) for AUS $4.49.I have been charged twice for this but only received one top up of 60 lives.

This is the second time this has happened. The double charge of 13 November 2017 has been dealt with.

Appreciate your follow up.

Cheers,

Mich

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Possum77,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards and have a great day,

    Tony - King Care Team

  • Rambo12
    Rambo12 Posts: 2

    Level 1
    I was overcharged 3 to 4 times.  I only bought one time . Need to fix. Candy crush soda
  • QueenB
    QueenB Posts: 15,519
    Sorry to hear about this @Rambo12 😔

    We don't handle purchase issues through the Community so follow the steps from the following page to get help with this. 

Hey! Would you like to give us your opinion?

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