Progress Question

Jamie_Campbell

I just got a new phone and when I tried to play Candy Crush Soda, all my progress is gone. I never save progress with FB like, I did with original Candy Crush. Any ideas? 

Lady_Choo

Good evening and thank you for posting on King care. 

I am so sorry you have not yet had a response. 

Are you still needing help?

Jamie_Campbell

I just started over. I would love to know the answer if you have one though.

Lady_Choo

I saw you weren't connected to Facebook, were you connected to the Kingdom? Its always a good idea to connect to one as it makes progress saving easier, but if you want your original progress restored, come back and let me know and I will pass it on to the team

https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account