My Progress Is Gone

Wai_Wai

I played the game on my android phone. I have never connected to Facebook before but I did this today in order to transfer my progress to my new phone. However, after I linked the Facebook account, all my progress in Candy Crush Soda Saga is gone. At the moment, I cannot continue to play as my old phone is not so workable but only start a journey on my new phone. Every other thing is switched to my new phone except this game's progress. 

I would like to know what can I do to get back my progress or nothing I can do. Thank you. 

Lady_Choo

Hi Wai Wai

Thank you for posting on King care. I am so sorry for the delay in a response. 

Are you still needing help?