game opens on level 1231 but I am playing level 1850

Puntetie

Hi,

When I open the game, it opens at level 1231 but I am playing level 1850.

I have to scroll every time the whole way to start my level, getting tyred of it...

Please help...

QueenB

Your profile picture is probably stuck on a lower level.

Look for your picture by scrolling down the game board and try playing the level your picture is on. Once passed, let the game move your picture on to the next level and see if that helps.

/QueenB

Puntetie

Thanks for your answer. Doesn't work. Played the game my picture was on (1311). Passed it. Picture goes to the next game (1312). Not the level I am currently playing (1856)???

Puntetie

Your profile picture is probably stuck on a lower level.

Look for your picture by scrolling down the game board and try playing the level your picture is on. Once passed, let the game move your picture on to the next level and see if that helps.

/QueenB

Thanks for your answer. Doesn't work. Played the game my picture was on (1311). Passed it. Picture goes to the next game (1312). Not the level I am currently playing (1856)???

QueenB

Still having this issue? Can you send me a screenshot of the game map showing your profile picture so we can take a closer look? For instructions on how to take a screenshot please visit: www.take-a-screenshot.org/

Thanks

Puntetie

Ok. I know how to take a screenshot. Don't know how to send it your way...

QueenB

You should be able to insert images when answering back!  

QueenB

Aha, gotcha and thanks for the screenshot!

So according to the screenshot your picture is stuck on level 1335 which means you'll have to pass the level again so that your picture can catch up, this can happen sometimes. 

I've added some help to your game to help you out much faster and let me know how it goes

Puntetie

Woohoo. So far so good.   I've had some bugs in the game over the years, mostly nice bugs ( like extra daily bonus eo    ) but this was an annoying one.  Thanks for the fix

QueenB

Sweet, glad to hear that did the trick and you're back on track

/QueenB

Puntetie

Hello. I think I am stuck again.  Picture stays on 1846 and I am playing 1849.  Try to pass level 1846 again but its a difficult one...

QueenB

Really, again

OK, I've send you some help which you will find the next time you open the game and once passed, can you clear the cache of your browser and see if that helps? http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Cheers,

/QueenB