Cant go thru wormhole to get to next level. ..what's going on...download episode. ..nothing happens

pennyperkins

Is there something else I can do..tried uninstalled and reinstall ...

QueenB

We do have a workaround for this and that is to clear the cache on your Google Play Store. Give these steps a try:

1) Go to apps and find the app called 'Settings'

2) Locate the menu called 'Apps'

3) Scroll down till you find the 'Google Play Store'

4) From here click on 'Clear data' then clear cache. Please notice that you will get a warning when clicking the 'Clear data' button - not to worry, it's just a reset.

5) Reboot mobile and you should now be able to install the game.

This should do the trick

Cheers,

QueenB