The game pieces in Candy Crush Soda Saga Level 98 are gone. How do I get them back?

Sharon_Evans-2

The game pieces on Level 98 of Candy Crush Soda Saga are not there. I had played that level several times and then one day the board was empty, no game pieces. This has gone on for several months. How do I fix this problem?

Lady_Choo

Hi Sharon, can you tell me what pieces are missing? A screenshot would be excellent, as we need as much information as possible to pass it on to the studio. 

Also could you try this troubleshooting please. 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out