Candy Crush Soda Saga

tanitche

Hello! I love candy crush soda saga but after I changed my device it does not run properly. The game is loading very well but when I get into a level to play the graphics are a bit strange /like an old game from the 90s / and the speed candies are dropping down are extremely slow as well as my cursor for playing. I installed the game on a brand new android device - Huawei Y6 2017, Android 6.0 - reinstalled the game 3 times, clear cache and did everything you suggested in here but still no luck. Candy crush saga is working perfectly on my device and I'm quite suprised it is not the same with the soda saga. If you could help it would be great. I love the game but I might stop playing it as it it is really irritating. Thanks in advance for your help!

Lady_Choo

Hi Tanitche, 

This is only a guess, but I am going to find out for you. 

Its a new phone, so its pointless doing troubleshooting. Thank you for trying that first

The trouble is there are so many games and so many devices out there that the games now have to compete to be the best of the best. And on some devices that are lower in memory because of this, the device just cannot cope. 

I suspect that is what is happening with your phone. Although newer, its not one of the more popular phones. So the game will run but not as efficiently as say a samsung or iphone. I know it doesn't seem fair, but its the same with all apps whether by King or not. I found the exact same thing when I tried a none popular make

To help the game, remove as many apps as you can live without and see if that makes a difference. I just had a look at the specs and you can use a memory card in it, sometimes that helps. 

I am going to pass this to a moderator to confirm and when she is back in the office next week, she can find out for me.

Sorry I can't give you a definite answer right now. And I could be completely wrong, in which case I hope so. The older version may work as its an older game but I will be in touch

Lady_Choo

Hi Tanitche, 

This is only a guess, but I am going to find out for you. 

Its a new phone, so its pointless doing troubleshooting. Thank you for trying that first

The trouble is there are so many games and so many devices out there that the games now have to compete to be the best of the best. And on some devices that are lower in memory because of this, the device just cannot cope. 

I suspect that is what is happening with your phone. Although newer, its not one of the more popular phones. So the game will run but not as efficiently as say a samsung or iphone. I know it doesn't seem fair, but its the same with all apps whether by King or not. I found the exact same thing when I tried a none popular make

To help the game, remove as many apps as you can live without and see if that makes a difference. I just had a look at the specs and you can use a memory card in it, sometimes that helps. 

I am going to pass this to a moderator to confirm and when she is back in the office next week, she can find out for me.

Sorry I can't give you a definite answer right now. And I could be completely wrong, in which case I hope so. The older version may work as its an older game but I will be in touch