Why am I not receiving my bonus after passing certain levels?

Wendy_Sigmon

This has been going on for 2 weeks and I even updated app but I am not receiving my bonus after completing levels. Bonus levels not received 647, 651, 657, and 665.

Lady_Choo

Hi Wendy, 

can I ask what bonuses it should be that you are getting? I ask because I don't play it, so to raise a possible issue with the moderator, she will ask me to be more specific. 

I know you checked for an update, have you tried the troubleshooting?

https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device