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Why am I not receiving rewards when i pass certain levels?

Kevin_Rae

Kevin_Rae Posts: 1

March 2018 in Support

I have 2 gift boxes that are not open, even though I have passed relevant levels. Why is this?

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Answers

Lady_Choo Posts: 13,965 Farm Moderator

April 2018
Hi Kevin, is this the main game or special events you are having problems with.
Could you try the troubleshooting in this link please and let me know how you are getting on
https://care.king.com/en/blog/article/is-your-game-crashing-on-an-android-device

April 2018

Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓
🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
New contests! 🍓 Win boosters in the Farm Heroes area 🍓 Win beans 🐤

Farm heroes addict collecting cropsies since 2013.
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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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