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i was on level 1323

Johnny_Vasel

Johnny_Vasel Posts: 2

April 2018 in Support

I was on level 1323 and my candy crush game freeze and did not give me my reward

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Answers

Lady_Choo Posts: 13,965 Farm Moderator

April 2018
Hi Johnny, sorry to hear you're having issues.
You said the game froze and you didn't get the rewards. Did you have to replay the level?
Can I ask you to do some troubleshooting before you do that to clear away cobwebs
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

April 2018

Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓
🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
New contests! 🍓 Win boosters in the Farm Heroes area 🍓 Win beans 🐤

Farm heroes addict collecting cropsies since 2013.
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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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