My account on internet is not synch with the one on Windows 10 (second time)

Tiff-3

Current level on windows 10 : 664

Level on internet 334.

Sync doesn't work. Thks for your help

Lady_Choo

Hi Tiff, can I double check you tried logging in via the Kingdom? Are you using the same log in for the internet version as you are for the windows 10 app?

If so, on your browser can you try this troubleshooting first please

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Lady_Choo

Hi Tiff, can I double check you tried logging in via the Kingdom? Are you using the same log in for the internet version as you are for the windows 10 app?

If so, on your browser can you try this troubleshooting first please

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out