My candy crush soda opens at level 1 each time i open the game.

Question

Barbara804 · Answer

Hi were you connected to Facebook or the Kingdom? See this link if so.

https://care.king.com/en/blog/article/remember-to-connect-to-facebook

If not, please come back and let me know and I will pass you on to a King moderator to help you out :)

Sorry for the confusion, I was not very clear.  No this did not help when playing the game on my computer.  Always starts out at level one and I have to scroll through 500 plus levels to get where I am now.  Not an issue on my phone nor kindle.  Just on the computer when accessing through facebook.  Thanks

Barbara804 · Answer

Hi were you connected to Facebook or the Kingdom? See this link if so.

https://care.king.com/en/blog/article/remember-to-connect-to-facebook

If not, please come back and let me know and I will pass you on to a King moderator to help you out :)

Thank you Chicken Slayer.  I connect to facebook on my computer.  I very seldom play the app on my phone or tablet but to connect to facebook when I do.  I just opened the app on my phone and it took me to my current level.

Lady_Choo · Answer

Hi were you connected to Facebook or the Kingdom? See this link if so.

https://care.king.com/en/blog/article/remember-to-connect-to-facebook

If not, please come back and let me know and I will pass you on to a King moderator to help you out :)