had to reinstall candy crush soda.
Sarah_Lockwood
Posts: 2 Newbie
in Support
I'm furious, I've spent money on getting gold bricks ect and now I've lost over 400 days of the starting sweets. I've had a problem with soda for a couple of weeks when I get on the game after only one move soda goes off by itself. I uninstalled soda to see if it helps by reinstalling it hasn't plus losing the sweets. Its put me back to day one, I'm over level 1500. !!!!
Answers
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Hi Sarah,
Thank you for posting on King care. Unfortunately there seems to be an issue with the daily rewards. I will give you the troubleshooting links for the restarting issues, if you could do the one applicable for your device I would be grateful.
https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device
https://care.king.com/en/blog/article/is-your-game-crashing-on-an-android-device
What exactly have you spent real money on and has that gone you said ? As I would need to escalate it to the team to check your account to see what is happening with it.
