Lost my progress in Candy Crush Soda Saga

Tonya-6

I was without minutes on my phone  for several hours last weekend and when I got minutes installed I went into the game both through Facebook and not through it and it had dropped me from like Level 775, or somewhere close to that, back to level 1. Please help me to restore my progress. Some of those levels took months to get through. Thanks!

MarkHawk

Hi Tonya,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

- Mark