Was on level 690 and it took me back to level 1. It is on Candy Soda.
Answers
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Hi Debra, thank you for posting on King care.
Were you previously connected to either the Kingdom or Facebook? If so, it sounds like you have been disconnected.
https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1
https://care.king.com/en/blog/article/remember-to-connect-to-facebook
If you were not connected to either of them, come back and let us know and I will pass you over to one of the team who will be able to help you further. Its always a good idea to connect to something though as it helps with issues like this in future
