Bubblegum Hill rewards

Nathan_Abdow

Multiple times I have been on the top of the hill as the timer on the game expired. Sometimes for a couple minutes, today for 20, and I have not received any gold bars each time 

Lady_Choo

Hi Nathan, I know BH has had issues, are you still not getting rewards?

Have you tried the troubleshooting?

Nathan_Abdow

I get rewards, but not if I'm the king of the hill when bubble gum hill ends. In the past, the next time bubble gum hill shows up, I'd get something, but not the last 3 times. Last time I was on top for 45 minutes, bubble gum hill ended and I got nothing. 

Lady_Choo

Thanks Nathan, I will pass this over to the team to look into your account

Lady_Choo

Hi Nathan, one of the mods checked into it and you did get your rewards, they have gone on ok. Its just the notifications telling you that you did so didn't come through. I hope this helps

Nathan_Abdow

I got the lollipops and unlimited lives, but I never got any gold.

Lady_Choo

I will report back to him

Lady_Choo

Hi Nathan, Xarly checked and said he can see they have gone on from what they can see on the system. Next time if you can take a close look before you start and take note of how many you have and they can compensate you if they don't appear. I usually screenshot before and after because I don't trust computers lol.

Nathan_Abdow

The only issue with that is how would I know how much gold I'm owed? It's different each time I beat bubble gum hill. Usually the longer you are on the hill, the more gold you receive. 

Lady_Choo

Yeah I get what you are saying. I find the same in Farm Heroes. They should have a set price and its maybe something they need to look at. 

Nathan_Abdow

Just happened again. I beat bubble gum hill with 5 minutes to go. I got the notification that I was dethroned, so I go back into the game, bubble gum hill was gone, and I did not get any gold. I had zero hold when I beat it and still have zero now.